Contact Us:
Product Queries
- For product or event specific queries, please contact the selling department directly.
- Seller contact details can usually be found in the product description or corresponding product page footer.
Logging into eStore
- You can choose to create an eStore customer account, or to checkout as a guest.
- If you are a student or a member of staff at Manchester Met, there is no link between your University network log in and the eStore.
- If you have created an eStore customer account and you have forgotten your password, click the Forgotten password button on the customer login page.
Payment Methods
- Payments are in Pound Sterling (GBP).
- We accept all major credit and debit cards.
Problems paying by Credit or Debit Card
- The most likely cause of payment failure is a mismatch between the billing address given, and the address your card provider has on record.
- You may be asked for additional information by your card provider, this gives you an added layer of security when paying for goods or services online. If your payment is being rejected, please contact your card provider for further information.
- If there are no identified issues with your card provider and you still cannot pay, please contact Flywire Payer Support via Live Chat, Email, or Telephone (Domestic: 020 39 624 308 or International: +44 20 39 624 308)
- If your issue remains unresolved, please contact [email protected] with a description of the problem
Order Confirmation Email
- If your transaction is successful, you will see your unique Order Confirmation # on screen once you have completed checkout.
- You will also receive an order confirmation email to the email you gave during checkout
General Contact Information
- The University eStore platform is managed by the Finance Service Development Team.
- For general questions relating to the eStore platform, contact us via email [email protected]